Repairing Flooded Carpet: A cheap job is a good job right? Wrong….

Don’t have an unprofessional 24 hour carpet cleaner come to repair your carpets damaged by water. These are the signs you need to be wary of:

Overcharging. An unprofessional water restoration technician may load the job up with extra inclusions. E.g. using dehumidification on the damaged carpets isn’t always needed.

Having the correct equipment. They sometimes use equipment from hire companies for drying the carpet. This is ok to do, but an experienced water damage cleaner will possess all their equipment enabling a speedy response and hopefully a better value job.

Does not have a proper moisture metre. If they don’t have the choice moisture meter, they can’t tell if the carpet is repaired. This enhances the risk of mould in future. Removal of the mould in future may be required.

Specialised. There are a lot of “Carpet Cleaners” in this industry who do repair jobs on the “side.” i.e. they don’t deal with this type of task each day. Be wary of it. Drying water damage to carpets is an art. Taking carpet off the gripper strips then reinstalling them is best to be taken on by a professional, otherwise it can be damaged irrepairably.

You might be thinking, how do I pick a proper Flood Restoration techinician? Below I have selected some pointers to look for when you call around for a carpet flood damage business:

How big is their Yellow Pages advertisement: This can be an indication as to how much repair work they are doing already. A full-size Yellow Pages ad can cost around $50 000. When they have paid for a big ad, you get some assurance that they are professionals.

Where do they come up in Google? The higher the rate in Google, the more “online votes” there are for that business.

What Qualifications do they have? The base qualification needed is a IICRC qualification of Applied Structural Drying and Water Damage Restoration.

Do Insurance companies use them for their carpet water damage jobs? This is a very good indicator. If insurance companies source them, the business is probably going to be efficient at their job. Insurance companies often use the providers that give them the top value for the fee.

What Equipment do they have? They should own a minimum of 100 Air movers. If they own this many, this means they have been up and running for some time. We took 8 years to own that many wet carpet drying air movers.

What sort of commitment can you get from them over the phone? Ask if you can pin them down to a set price for water extraction, water removal and initial inspection. If they don’t give you a fee for at least this, you know they are not willing to assist you, so go elsewhere.

Response Time – Our Water Damage Brisbane business is premised to a 59 minute response time for a water damage emergency. The restoration needs to be attended to ASAP. Mould can develop in a 24 hour period.

If you follow these tips you are sure to locate a Flood Damage Restoration professional who knows what they are doing.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.

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